Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shannon Weber

Shannon Weber

May 20, 2026

5  out of  5
rating by Shannon Weber
"Rochelle was very kind, informative, thorough, and professional. Inam extremely happy with her customer service"
We responded:
"Shannon, thank you so much for taking your time to comment here. Very happy to hear about your experience and looking forward to helping more in the future. "
Profile photo of Sally Alexander

Sally Alexander

May 19, 2026

5  out of  5
rating by Sally Alexander
"Customer Service is the best."
We responded:
"Thank you, Sally! "
Profile photo of Annette Morales

Annette Morales

May 18, 2026

5  out of  5
rating by Annette Morales
"Rochelle is fabulous, gives out great and reliable information!"
We responded:
"Love hearing this, Annette! Thank you for sharing your thoughts here. "
Profile photo of Darla Vining

Darla Vining

May 18, 2026

5  out of  5
rating by Darla Vining
"After more than 20 years of working with Rochelle, I can honestly say that exceptional service like this is rare to find. Through every stage of life, she has consistently gone above and beyond to make sure my car insurance and renters insurance needs were fully taken care of with professionalism, honesty, patience, and genuine care. What truly sets her apart is the personal relationship she builds with her clients. I have never felt like, “just another policy number.” She has always taken the time to explain coverage options, answer questions thoroughly, and make sure I felt confident and protected in every decision. Her dedication, responsiveness, and attention to detail have given me peace of mind for over two decades. I am beyond excited that she is now with State Farm, Joe Stretch because I know firsthand the level of excellence, integrity, and customer service she brings wherever she goes. Joe Stretch is incredibly fortunate to have someone with her experience, leadership, and heart for helping people. If you are looking for someone you can truly trust with your insurance and financial service needs, I cannot recommend her highly enough. Five stars is honestly not enough. She has earned my loyalty and appreciation many times over!"
We responded:
"Darla, I am indeed incredibly fortunate, and we so appreciate you sharing your 20 years of experience with Rochelle. I look forward to having you here for 20 more..."
Profile photo of Matt Davis

Matt Davis

May 16, 2026

5  out of  5
rating by Matt Davis
"I recently worked with Rochelle to review my home, auto, and life insurance coverages, and I couldn't be happier with the experience. She took the time to thoroughly analyze my current policies, ensuring I had the right protection across all areas without any unnecessary gaps. Rochelle is professional, knowledgeable, and genuinely cares about finding the best options for her clients. I highly recommend her to anyone looking for an honest, top-tier State Farm agent!"
Profile photo of Amber Sabado

Amber Sabado

May 15, 2026

5  out of  5
rating by Amber Sabado
"Rochelle Leech provided top notch customer service. She is very knowledgeable with Statefarm Products and explains in terms which can be easily comprehended. I was able to obtain various insurance quotes and look forward to finalizing several policies."
Profile photo of Lisa Naylor

Lisa Naylor

May 14, 2026

5  out of  5
rating by Lisa Naylor
"We met with Rochelle Leetch. She was wonderful. She took her time with us and explained every detail of our current coverage and thoroughly explained all options. She was professional, knowledgeable and gave us time to talk over our options and make decisions without feeling pressured. I highly recommend Rochelle Leetch for your insurance needs."
Profile photo of Brad Martin

Brad Martin

May 12, 2026

5  out of  5
rating by Brad Martin
"Rochelle is a true professional, knowing and explaining all the ins and outs of insurance. It is a pleasure doing business with her!"
Profile photo of Chae K

Chae K

May 12, 2026

5  out of  5
rating by Chae K
"We’ve been clients of State Farm for decades for both our home and auto insurance. Rochelle has been a constant throughout all these years, even when we were transferred to a new agent. She is accommodating, helpful, patient, and empathetic to all our needs. She provides exceptional service!"
Profile photo of Sean McGowan

Sean McGowan

May 10, 2026

5  out of  5
rating by Sean McGowan
"The entire office continues to be super helpful any time I have a question or concern. Recently, Sandy assisted me with some simple account questions, and I appreciated how quickly she understood what I was asking and helped me get it done with a simple phone call. I recommend Joe Stretch and team!"
Profile photo of Thad Mummert

Thad Mummert

May 9, 2026

5  out of  5
rating by Thad Mummert
"While we are new clients to Joe Stretch's office, but we have been insured by State Farm for many years through Tom McKinney's office in Pacific Grove. Throughout all of those years, we have received the invaluable service and support of Rochelle Leetch, who has now moved here to work with Joe Stretch and his staff. Joe Stretch's staff made switching to their office, after our previous agent passed away, easy and painless for us. That was very promising. But even better was that Rochelle Leetch was here at Joe Stretch's office and our history of excellent service from her gave us great confidence in bringing our business here. Rochelle has helped us with our issues in homeowner's insurance on two homes, personal property insurance, the coverage on our cars. She has advised on making sure we have sufficient coverage, guided us when we had a claim, and even showed us how we could save significant amounts of money. We consider her both a friend as well as a trusted and highly valued consultant for our insurance needs. She has earned our Five Star rating and much more."
Profile photo of Alana Mercer

Alana Mercer

May 6, 2026

5  out of  5
rating by Alana Mercer
"Sandra was so fast and helpful getting my new cat insured. She answered all my questions quickly and with patience."
We responded:
"Great to hear, thank you Alana! We appreciate you taking the time to leave your thoughts. "
Profile photo of Will Siegfried

Will Siegfried

May 6, 2026

5  out of  5
rating by Will Siegfried
"Rochelle Leetch, now with Joe Stretch's State Farm office, has been ceaselessly helpful, always willing take time to explain things and to research our questions. She has given us some invaluable money-saving tips as well. She is definitely 5 Stars in our book."
We responded:
"Thank you so much, Will! "
Profile photo of Ethan Widmer

Ethan Widmer

May 2, 2026

5  out of  5
rating by Ethan Widmer
"Claudia has been an amazing agent who makes the process super easy and simple to go through!"
We responded:
"Thank you, Ethan! Claudia is amazing! "
Profile photo of Levi Stiles

Levi Stiles

May 2, 2026

5  out of  5
rating by Levi Stiles
"I am going to be honest with you I have never worked with Joe Stretch directly, but Sandy the woman who answers the phones is a customer service powerhouse. She goes above and beyond, from Day 1 when other State Farm agents didn't give me the time of day Sandy asked the right questions and was patient with the fact that I didn't know what I was doing. When I needed documentation and the underwriters were coming up short, she spoke up for me to make sure I got what I needed (and did it with a smiling voice, sense of urgency, and professionalism. If the rest of the team is on par with Sandy and the service she provided me, I don't see why you would get insured by anyone else."
We responded:
"Levi, Thank you so much for taking your time to leave your thoughts here. I'm so happy to hear that you got the experience you deserved. I will make sure Sandy sees this...and yes, all 6 agents here are on par with Sandy's level of service! Thanks again, Levi! "
Profile photo of Lora Mitchell

Lora Mitchell

May 1, 2026

5  out of  5
rating by Lora Mitchell
"Rochelle was wonderful in straightening out some issues created by others. My dealings with her have been efficient and friendly."
We responded:
"Thank you for leaving your thoughts here, Lora! We appreciate it! "
Profile photo of Amy Decarli

Amy Decarli

May 1, 2026

5  out of  5
rating by Amy Decarli
"Everyone in the office is fantastic, but I especially want to recognize Belen for going above and beyond today. She helped me with my claim and arranged my car rental quickly and efficiently. Belen was incredibly helpful, responsive, and made the whole process smooth and stress-free. I really appreciate her professionalism and kindness—thank you for taking care of everything right away!"
We responded:
"Sorry to hear about the claim, Amy, but happy Belen was able to make the most of the situation. Thank you for being with our office! "
Profile photo of Linda Bunch

Linda Bunch

April 23, 2026

5  out of  5
rating by Linda Bunch
"Amazing customer service, from the moment we walked through their doors. We had many questions about our different policies with State Farm. A special thank you to Rochelle, for her outstanding attention, to all of our needs. Thank you Joe, enjoyed meeting you! We feel comfortable, that we are in the right place."
We responded:
"Linda, Thank you for taking your time to leave your thoughts here. It helps us help more people and we are so grateful to be able to have you guys here with us! I look forward to working with you,,,"
Profile photo of Pearson Morse

Pearson Morse

April 22, 2026

5  out of  5
rating by Pearson Morse
"Rochelle has been very helpful and does a great job of explaining details and policies. All in all im very satisfied with her help"
We responded:
"Thank you for sharing your thoughts here, Pearson! "
Profile photo of Erica Dimas

Erica Dimas

April 22, 2026

5  out of  5
rating by Erica Dimas
"Rochelle is great to work with! I highly recommend her for your insurance needs!"
We responded:
"Thank you so much for taking the time to leave your thoughts here, Erica! We are fortunate to have Rochelle on our team and grateful to have you as our client! "
Profile photo of Ann N

Ann N

April 21, 2026

5  out of  5
rating by Ann N
"Always good service with Rochelle at Statefarm. Always good explaining and answering all our questions. That’s is why we have our multiple accounts with Statefarm(Rochelle) really recommend."
We responded:
"Thank you so much, Ann! Happy to hear this. "
Profile photo of Marilyn Guzman

Marilyn Guzman

April 17, 2026

5  out of  5
rating by Marilyn Guzman
"Happy to visit our State Farm Representative Rochelle in her new office in Salinas. She is always very friendly and helped us with our needs. She is so knowledgeable about State Farm and what they have to help you. Thank you so much. It's a pleasure doing business with you."
We responded:
"Hi Marilyn, Thank you so much for sharing your thoughts here. We are lucky to have Rochelle as part of our team! "
Profile photo of Deborah

Deborah

April 15, 2026

5  out of  5
rating by Deborah
"Rochelle has always been cordial and efficient. We have dealt with her for years. She’s a valuable asset to any office but is especially well versed in State Farm issues!!!"
We responded:
"Thank you for your thoughts, Deborah. We certainly agree! :-)"
Profile photo of Front Desk

Front Desk

April 10, 2026

5  out of  5
rating by Front Desk
"Rochelle was a great help at the South Salinas branch!"
We responded:
"Thank you so much for leaving your thoughts here! "
Profile photo of Chris Hauswirth

Chris Hauswirth

April 6, 2026

5  out of  5
rating by Chris Hauswirth
"Rochelle has been helping manage my State Farm accounts since I got my first truck at 17. 20+ years later she’s still providing the same quality service and willingness to go above and beyond since day one!!"
We responded:
"Chris, Thank you so much for taking the time to share your thoughts here. We agree! Rochelle goes above and beyond. We appreciate her as well as you! "